Privacy Policy

Effective Date: 6 April, 2026

Helmem ("we", "our", or "us") operates the website https://helmem.site/ and provides tools and services to manage, automate, and analyze social media accounts. This Privacy Policy explains how we access, use, and protect your information when you use our platform.

1. Information We Access

We only access information that is necessary to deliver our services. This may include:

Basic profile information (such as name and email address, if provided during login)
Facebook Pages data (including page names, posts, and engagement metrics)
Advertising data (such as campaign performance, analytics, and insights)
Catalog data (if applicable for product-related features)

All data is accessed securely through official APIs and only with your explicit authorization.

2. How We Use Your Information

The information we access is used strictly for the following purposes:

To manage and operate connected social media accounts
To analyze performance and generate insights and reports
To improve advertising and marketing strategies
To provide automation features and enhance platform functionality
To improve overall user experience

3. Data Storage

Helmem does not permanently store user data on its servers. All data is accessed in real-time through authorized APIs and used only during active sessions or for immediate processing required to deliver services.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties. Your information is used solely within the scope of the services you authorize. Data may only be disclosed if required by law or legal obligation.

5. Permissions Usage

Our application requests permissions strictly to provide core functionality. These may include:

email – to identify and authenticate users
pages_show_list – to retrieve a list of managed pages
pages_read_engagement – to access engagement metrics and insights
pages_manage_ads – to create and manage advertisements
business_management – to access business-related assets
pages_read_user_content – to read posts, comments, and interactions
ads_management – to manage advertising campaigns
ads_read – to view advertising performance data
catalog_management – to manage product catalogs (if applicable)

All permissions are requested and used in full compliance with Meta Platform Policies and are only utilized for features explicitly enabled by the user.

6. Data Security

We implement appropriate technical and organizational measures to protect your data during transmission and access. These measures help prevent unauthorized access, misuse, or disclosure. Since we do not store data, risks associated with long-term storage are minimized.

7. User Control

You have full control over your data and permissions. You may revoke access to Helmem at any time through your Facebook account settings or by disconnecting your account from our platform. Once access is revoked, we will no longer be able to retrieve your data.

8. Third-Party Services

Our services integrate with third-party platforms such as Facebook (Meta). Your use of those platforms is also governed by their respective privacy policies and terms. We are not responsible for their data practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements. Any updates will be posted on this page with a revised effective date.

10. Contact

If you have any questions or concerns regarding this Privacy Policy, you can contact us through our website:

https://helmem.site/